Site Rules

General provisions
These rules for the purchase and sale of goods (hereinafter referred to as the "Rules") are a legally binding document for the parties, establishing the rights and obligations of the Buyer and the Seller, the conditions for the purchase and payment of goods, the delivery and return of goods, the responsibilities of the parties and others related to the purchase and sale of goods www. matters related to the shinycare.lt online store. By placing an order, the Buyer confirms his acceptance of these Rules. The seller reserves the right to supplement or change these rules without prior notice. The rules applicable to the relationship between the Buyer and the Seller are valid when the order is placed. The purchase and sale agreement between the buyer and the seller is considered to have been concluded upon confirmation of the acceptance of the order by sending the buyer an e-mail. a letter to info@shinycare.lt . Upon conclusion of the purchase and sale agreement, these rules become an integral part of the purchase and sale agreement.

Protection of personal data
When ordering goods in the online store www.shinycare.lt , the Buyer must provide the necessary information during registration. The buyer is responsible for providing accurate data during registration. By placing an order, the Buyer agrees that the personal data provided by him will be processed for the purpose of fulfilling the order. The Buyer also agrees to receive informational messages, necessary for the execution of the order, at the address specified by the Buyer at info@shinycare.lt . Processing of the Buyer's personal data for marketing purposes is permitted only if the Buyer expresses prior consent. After registering in the online store and ordering goods, the Buyer undertakes to protect and not disclose his login data to anyone. The Seller undertakes not to disclose the Buyer's personal data to third parties.

Buyer's rights and obligations
The Buyer undertakes to pay the Seller the specified amount of the ordered goods and to accept them. Provide accurate, complete and correct data in the registration form. If the Buyer provides inaccurate, misleading or misleading data in the registration form, www.shinycare.lt has the right to cancel the Buyer's registration and delete the data. If the data provided in the Buyer's registration form changes, the Buyer must update it immediately. By placing an order in the online store, the Buyer agrees to these purchase and sale rules and undertakes to comply with them and comply with applicable EU laws.

Seller's rights and obligations
The seller undertakes to provide all the necessary conditions for the buyer to properly use the services of the online store www.shinycare.lt . If the Buyer attempts to disrupt the stability and security of the online store or violates his duties, the Seller has the right to limit, suspend or terminate the Buyer's access to the online store immediately and without warning. The Seller undertakes to respect the Buyer's privacy rights when it comes to the Buyer's personal information provided in the registration form and not to disclose it to third parties. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer. In case of important circumstances, the Seller may temporarily or permanently terminate the operation of the online store without prior notice to the Buyer. The seller can unilaterally change the terms of these rules. If the Buyer does not use the services of the online store for a long time, his login account may be deactivated. If the Buyer continues to use www.shinycare.lt services after the changes to these conditions, it is considered that the Buyer agrees with the changes to the rules.

Payment procedure
Orders are accepted only through the www.shinycare.lt online store. The prices of all goods are indicated in euros, including VAT. The seller has the right to change the prices of goods sold in the online store at any time. Delivery costs are not included in the price of the goods; they are calculated at the time of ordering and added to the final price of the order. The price for the goods, which the Buyer undertakes to pay to the Seller, is the price indicated in the buyer's shopping cart at the time the order is placed.

Delivery conditions
The buyer undertakes to provide the exact delivery location for the goods. In all cases, the Seller is released from responsibility for failure to meet delivery deadlines if the goods are not delivered to the Buyer or are not delivered on time due to the Buyer's fault or due to circumstances beyond the Seller's control. If the goods are returned to the Seller due to the fault of the Buyer, for example, due to incorrectly specified or inaccurate addresses, or if the goods returned to the Seller are not collected from the parcel department within the maximum period of temporary storage, the Buyer must pay the cost of a new shipment, and if the goods were returned from the parcel department , to cover the costs of returning the goods to the Seller. If the Buyer again refuses to accept the parcel (ie asks for a refund for the goods), the money for the shipment is not returned to the Buyer. The Buyer must immediately inform the Seller if there is a dispute in the parcel due to the unordered goods or their incorrect quantity, or if the goods are incomplete. The buyer must inform the seller by e-mail. Email info@shinycare.lt .

Product warranty
For each product sold in the online store, the data provided is usually indicated in the product description. The Seller is not responsible for the fact that the color, shape or other parameters of the goods in the online store may not correspond to the actual size, shape and color due to the characteristics of the Buyer's screen. Each product sold in the online store has a specific expiration date, the exact term of which is indicated on the package or similar. If the goods expire upon delivery to the Buyer, the Seller undertakes to accept such goods back and replace them with suitable similar goods or refund the money paid to the Buyer for unused goods. All products that have a manufacturer's warranty are subject to the manufacturer's warranty terms. The warranty period is specified in the product description.

Return and exchange of goods
High-quality cosmetic products are non-exchangeable and non-refundable. The buyer has the right to return the goods only in the following cases: if the package contains non-agreed goods or the wrong quantity, incomplete packaging or defects. The goods are considered defective if their expiration date has expired, the goods contain substances prohibited by law, the consistency of the goods has changed due to improper storage conditions before they are handed over to the Buyer, or the goods are mechanically damaged, the packaging is damaged or there are other defects in the quality of the goods. In order for the returned product to be returned, the Buyer can do so within 14 (fourteen) days from the delivery of the goods to the Buyer by informing the Seller by e-mail. Email info@shinycare.lt , providing photos of the product and/or package, describing the problem. The returned product must be in its original, undamaged, unused and unaltered packaging, in the same configuration as received by the Buyer, without losing its merchantable appearance (intact labels, unpeeled protective film, etc.). When returning the product, it is necessary to present a paper (printed) document of its purchase (order, copy of order). When returning a defective product, the Seller undertakes to replace the defective product with a similar product or return the money to the Buyer. If the Buyer returns the wrong product, the Seller undertakes to replace it with the necessary product. If the required product is not available, the full amount paid (for the product and actual shipping costs) will be refunded. If the Buyer returns an item purchased at a discount, the amount returned is the amount paid for the item with the applicable discount. The money for the returned product is returned to the Buyer no later than 14 days from the date of receipt of the return request. The Seller has the right to refuse to accept the goods returned by the Buyer if the Buyer does not follow the return procedure specified in these rules.

Marketing and information
The seller can organize various promotions and offers. The seller has the right to unilaterally change the conditions of the shares and cancel them without a separate notification. Any changes or cancellation of the terms and conditions of the promotion shall apply from the time they are changed or cancelled. The Seller sends messages to the Buyer by e-mail. The e-mail address specified in the Buyer's registration form info@shinycare.lt . The Buyer sends all messages and questions to the "Contacts" section of the Seller's online store using the contacts specified there. The Seller is not responsible if the Buyer does not accept the sent information or confirmation messages regarding Internet connection problems, malfunctions by e-mail. In the networks of the postal service provider, messages are classified as spam or due to incorrect data provided by the Buyer. The buyer's personal data may be processed for marketing purposes under the conditions specified in these rules.

Final provisions
These rules for buying and selling goods are based on EU legislation and regulations. These rules are subject to EU law. All disputes arising from these rules shall be resolved through negotiations. If no agreement can be reached, disputes are settled in accordance with EU law.